Return & Refund Policy

At EliteTrackDividers, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.

1. Returns

  • You have 30 days from the date of delivery to request a return.
  • To be eligible for a return:
    • The item must be unused and in original condition
    • The item must be in its original packaging

2. Non-Returnable Items

We do not accept returns for:

  • Items that have been used or damaged by the customer
  • Items not in original condition or packaging
  • Final sale or clearance items (if applicable)

3. Return Process

To initiate a return:

  1. Contact us at lundmarkimports@gmail.com
  2. Provide your order number and reason for return
  3. We will provide return instructions

4. Refunds

  • Once we receive and inspect your returned item, we will notify you.
  • If approved, your refund will be processed to your original payment method within 5–10 business days.

5. Return Shipping Costs

  • Customers are responsible for return shipping costs unless the item is defective or incorrect.

6. Damaged or Incorrect Items

  • If you receive a damaged or wrong item, please contact us within 48 hours of delivery.
  • We will offer a replacement or full refund at no additional cost.

7. Exchanges

  • We only replace items if they are defective or damaged.
  • For exchanges, please contact us first.

8. Late or Missing Refunds

If you haven’t received your refund:

  • Check your bank account again
  • Contact your credit card provider
  • Contact your bank (processing times may vary)

9. Contact Information

For any return or refund inquiries: